E-mail is a very effective method of communication but it has been abused by spammers. We are committed to guarding your e-mail address and letting you control what comes from us. We will not sell or trade your e-mail address to anyone. It will be used only in communication concerning your order, your card renewal or your submissions.

We do offer an e-mail newsletter, and an update service but both lists are an opt-in E-mail list only and simple to stop either permanently or temporarily.

Ordering Options
We offer several ordering options. You can order through this secured website, through our 24 hour fax line, or by mail. You can print out our PDF fax order form by clicking HERE and either fax it to our fax line at 1-417-469-3981 or mail it to: City News Service, P.O. Box 39, Willow Springs, MO 65793-0039. You can also request our catalog to be sent by mail.

Shipping Options
We offer a wide range of shipping options including US Postal Service, UPS, DHL and Federal Express. Express delivery service is available for an extra fee. To prevent fraudulent transactions orders paid by credit card are shipped only to the customers billing address on file with the credit card issuer. We only use the U.S. Postal Service to ship orders to USPS Post Office Boxes.

Nondiscrimination
CNS Press, L.L.C. does not discriminate on the basis of race, color, religion, national origin, sex, marital status or age (The only age restriction is that the purchaser of a press card or other CNS named product has the capacity to enter into a legally binding agreement, usually at 18 years of age)

Rights Reserved
CNS Press L.L.C. reserves the right to decline to issue a press card or other CNS named products or to renew any such product to a particular individual on a nondiscriminatory basis.

California Residents
Press Cards issued to residents of the State of California are issued under our parent company name, CNS Press L.L.C.

Your Privacy is Our Concern

We, CNS Press, L.L.C. are the sole owner of the information collected on www.cnspress.org. We collect personally identifiable information from our users at several various points on our Web site.

Orders
If you purchase a product or service from us, we request certain personally identifiable information from you on our order form. You must provide contact information (such as name, email, and shipping address) and financial information (such as credit card number, expiration date) so we can complete the order.

We use this information for billing purposes and to fill your orders. If we have trouble processing an order, we will use this information to contact you.

Tell-A-Friend
If you choose to use our referral service to tell a friend about our site, we will ask you for your friend’s name and email address.  We will automatically send your friend a one-time email inviting him or her to visit the site.  We do not store this information except for the sole purpose of sending this one-time email.

Communications from the Site

Updates
We would like to occasionally send you information on new products, services, or important changes. This is an opt-in list only and you can sign up for these update e-mails by clicking HERE. Each e-mail has an easy way to unsubscribe.

Newsletters
If you wish to subscribe to our newsletter, we will use your name and email address to send the newsletter to you. This is an opt-in list only and you can subscribe by clicking HERE. Each newsletter has an easy way to subscribe.

Customer Service
Based upon the personally identifiable information you provide us, we will send you a welcoming email to verify your e-mail address.  We will also communicate with you in response to your inquiries, to provide the services you request, and to manage your account. We will communicate with you by email or telephone, according to your wishes.

IP Address Verification
We use THIRD PARTY SOFTWARE to verify your IP address in order to help protect against credit card fraud.

Personally Identifiable Information
We do not share Personally Identifiable Information with Third Parties except where necessary to process your order.

Agents
We use a credit card processing company to bill you for goods and services. These companies do not retain, share, store or use personally identifiable information for any other purposes.

Legal Disclaimer
We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on our company.

Log Files

Using Industry Standard Practices, we gather certain information automatically and store it in log files.  This information includes Internet protocol (IP) addresses, browser type, Internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data.

We use this information, which does not identify individual users, to analyze trends, to administer the site, to track users’ movements around the site and to gather demographic information about our user base as a whole.

IP addresses may, however, be tied to personally identifiable information to help prevent credit card fraud.

Cookies

A cookie is a small text file that is temporarily stored on a user’s computer for record-keeping purposes and site navigation. We use cookies on this site. We do not link the information we store in cookies to any personally identifiable information you submit while on our site except when you use a password to enter restricted areas of our web site.

We only use session ID cookies.  Session cookies make it easier for you to navigate our site. A session ID cookie expires when you close you browser.

Links to Other Sites

This Web site contains links to other sites that are not owned or controlled by us. Please be aware that we are not responsible for the privacy practices of such other sites. 

We encourage you to be aware when you leave our site and to read the privacy statements of each and every Web site that collects personally identifiable information. 

This privacy statement applies only to information collected by this Web site.

Security

The security of your personal information is important to us.  When you enter sensitive information (such as credit card number and/or social security number) on our registration or order forms, we use the industry standard encryption to encrypt that information through secure socket layer technology (SSL)

We follow the acceptable industry standards to protect the personal information submitted to us, both during transmission and once we receive it. While use the best commercially acceptable means to protect your personal information, information can never be considered unconditionally secured.

Business Transitions

In the event CSN Press, L.L.C. sold to another company, your personally identifiable information will be among the assets transferred.  You will be notified through a prominent notice on our Web site for 30 days of any such change in ownership or control of your personal information.

Changes in this Privacy Statement

If we decide to change our privacy policy, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. 

We reserve the right to modify this privacy statement at any time, so please review it frequently.  If we make material changes to this policy, we will notify you here, or by means of a notice on our home page.

Legal

Applicants, by submitting an order to City News Service, L.L.C. (CNS) attests that all representations made by the applicant are true and accurate and the applicant will use the press card and any other CNS products only in accordance with all applicable codes, laws and regulations.

Transactions

Credit and debit card transactions from our web site will appear on your credit card or bank statement as “ City News Service”. Your should print out and retain copies of all your transactions with our company.

Environmental Policies

Our company is committed to using recycled, energy efficient and environmentally friendly products whenever possible, including post fiber paper and envelopes, recycled packing materials and compact fluorescent lighting throughout headquarters building.

Contact Us

If you have any questions, suggestions or concerns regarding our privacy policy, please contact us: By mail: PO Box 39, Willow Springs, MO 65793-0039, By phone: 1-417-469-4476, By FAX: 1-417-469-3981 or By E-Mail: cns@cnspress.org